Privacy and personal data protection policy

Introduction

The protection of your personal data is important to us. We undertake to collect only the data we need to provide you with the best service, to ensure its confidentiality and security, including when we use service providers, and to facilitate the exercise of your rights over your data.

Qualios SAS offers its customers a software platform for digitizing business processes and consulting and support services to help them streamline their processes and information flows and increase agility and compliance. As part of our operations, we may collect and store information about you that is used only for business purposes and to provide you with software and services that meet your expectations.

Our first commitment is to comply with applicable data protection legislation and in particular with Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (DGPS).

This Privacy and Data Protection Policy describes the personal data we collect, how it is used and shared, and your rights in this regard. It applies to all users of Qualios SAS products and services.

If you need clarification or have a question about it, you can contact our Data Protection Officer (DPO) at the following address: dpo@qualios.com.

We reserve the right to modify this privacy policy in accordance with changes in the laws and regulations in force. The most current version of this document governs our use of your information and will always be available at www.qualios.com/confidentialite.
 

Data controller

Qualios, a SAS with a share capital of 220,000 Euros, registered in the Nancy Trade Register under number SIREN 451 953 319,00030, whose registered office is located at 4, rue du Bois de la Champelle 54500 VANDOEUVRE LES NANCY www.qualios.com

Contact details of our DPO

You can address to our Data Protection Officer any question relating to the protection of personal data at Qualios SAS or exercise your rights of access, rectification, opposition, deletion, limitation, portability, by contacting him by email: dpo@qualios.com or by post: Qualios SAS - DPO, 4 rue du bois de la Champelle 54500 VANDOEUVRE LES NANCY.

Collection of your personal information

As part of your use of our products and services and your browsing on our websites, Qualios SAS collects several categories of data, the details of which are given below. These data come from:

  •     Information you provide us, when you contact us and exchange with our teams or submit a request for information on our website. This personal information allows us to identify you and to set up an effective professional follow-up. In general, this information is necessary when we provide you with a product or service or inform you about our news, events and product innovations. The personal information we collect may include your first name, last name, title, position, as well as the name of your company or organization, your email address, your business telephone number, your business mailing address, information about your company and your needs and interests in relation to our products and services.
  •     Information resulting from your visit to our websites, including the name of your Internet service provider and the IP address used to access the Internet, the date and time you access the site, the pages you access and the URL of the site from which you linked to our site or applications. This information is intended for trend analysis and the administration and improvement of our products and services.


We do not collect sensitive data such as data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, genetic data, biometric data, data concerning health or data concerning the sexual life or sexual orientation of individuals
 

Use of your personal data

The personal information collected by Qualios SAS is used to provide, manage and improve our products and services, to develop new ones and to protect both our users and ourselves.

Such data may not be on the categories as indicated in Article 9 of European Regulation 2016/679, namely personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, as well as the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning the sex life or sexual orientation of a natural person.

Nature of the operations carried out on the data

Monitoring of the commercial relationship: monitoring of commercial exchanges, processing of quotations, orders, invoices and customer payments.

Follow-up of the technical relationship: installation of Qualios software or new versions, updates, management of improvement requests, hotline, correction of anomalies (bugs).

Personal data

Name, first name, telephone (professional) and e-mail address (professional) of Qualios SAS contacts at the CLIENT, PROSPECT or PARTNER
Categories of data subjects

Employees or external third parties acting on behalf of the CLIENT, PROSPECT or PARTNER in the context of commercial or technical management for the use of the Qualios software.

Qualios SAS sometimes uses other companies to provide certain services on its behalf. This may include, for example, hosting websites or their applications, sending newsletters about our products and services, price lists, answering customer questions about our products and services, sending information about our products, special offers or other new products. We will only provide these companies with the

personal information necessary for their service. These companies are required to respect the confidentiality of this information and may under no circumstances use it for any other purpose.

Important : Qualios SAS does not communicate or sell your personal data to third parties. We will only disclose your personal information if required by law or if we believe in good faith that it is necessary to comply with legal decrees or procedures, protect and defend our rights or property and act in urgent cases to protect the personal safety of our employees, customers, prospects or partners

Control of your personal information The personal information you provide to Qualios SAS will not be transmitted outside its subsidiaries and partners without your permission.

As described in the following sections, you may access your personal information at any time to choose how you wish to be contacted or informed by our teams or how to exercise your rights of access, rectification, objection, deletion, limitation and portability.

Access rights to your personal data

You can access and verify the information associated with your account at any time. You may also request the following information: our terms and purposes for collecting and using your information; the categories of personal data involved; the categories of recipients of your personal data; our terms of receipt of your personal data; and our duration of use or retention of your personal data or how we determine the corresponding retention periods.

You also have the right to correct your personal data. In some cases, you may request the deletion or termination of your information (and object to the use of your personal data) or request the export of your data.

Where our processing of your personal data is based on your consent, you have the right to refuse and/or withdraw your consent at any time. This will not affect the legality of the processing before your consent is withdrawn. You may ask us at any time to stop using your information for prospecting purposes.

You have the right to give us instructions on the use, storage and deletion of your data after your death.

You have the right to ask questions or make complaints to your local data protection authority at any time.

If you wish to exercise these rights, please contact us by email: dpo@qualios.com or by post: Qualios SAS - DPO, 4, rue du Bois de la Champelle 54500 VANDOEUVRE LES NANCY.

Retention of your personal information

Customer data are kept for the duration of the commercial and technical relationship. Qualios SAS deletes your information or makes it anonymous upon request.

Qualios SAS keeps your invoicing details for a period of 10 years from the closure or deletion of your account in order to comply with our accounting, social and tax obligations.

Security of your personal information

We implement appropriate technical and organizational measures to ensure the security, confidentiality, integrity, availability and ongoing resilience of

our information systems and your personal data.

We use various security technologies and procedures to ensure that your personal data is protected and that it is not accessed, used or disclosed without authorization. For example, we store the data you provide to us on servers with limited access that are located in monitored facilities. In addition, when we transmit sensitive confidential information over the Internet, this information is protected by means of an encryption system such as SSL (Secure Socket Layer) or any other techniques that allow the encryption of this information.

In addition, access to personal data is strictly reserved for Qualios SAS employees, partners and approved service providers. These persons are subject to strict confidentiality obligations and may be subject to disciplinary sanctions, including dismissal, in the event of failure to comply with these obligations.

Cookies

Cookies are used on this site to ensure the integrity of the registration process and to personalize your user experience. A cookie is a small text file placed on your hard drive by a web page server. It cannot be used to run programs or to infect your computer with viruses. Cookies are sent to you exclusively and can only be read by web servers belonging to the domain that delivered the cookie to you.

One of the main practical functions of cookies is to save you time. For example, if you customize a web page, or navigate a site, the cookie will help the site find your specific information during subsequent visits. This makes it possible, in particular, to simplify the process of delivering the content you are interested in and navigating the site. When you return to the site, the information you previously provided is reused to make it easier for you to use the features of the site you customized.

You can accept or reject cookies. Most web browsers accept cookies automatically, but you can change your browser settings to refuse them access. If you choose to decline cookies, you may not be able to fully use the interactive features of this site or other websites you visit.

Transfer of data to a third country

All our servers on which your data is stored are located in France or Europe. Very exceptionally, some of our service providers whose main place of business is in a country outside the European Union may request to know or transfer your data in that country. In this case, we first check that they comply with their data protection obligations and propose a level of protection equivalent to that provided within the EU.

Application of this privacy policy

If you have any questions regarding this charter, please contact us by email: dpo@qualios.com or by post: Qualios SAS - DPO, 4, rue du Bois de la Champelle 54500 VANDOEUVRE LES NANCY.

Modification of this privacy policy

We reserve the right to modify this Privacy and Data Protection Policy at any time, including in response to changes in applicable laws and regulations. In this case, we also update the "last updated" date at the top of this document. The most current version of this document governs our use of your information and will always be available at www.qualios.com/confidentialite

If we make any material changes to this Privacy and Data Protection Policy, we undertake to notify you.

Contact

We welcome your comments regarding this privacy and data protection policy. If you feel that we have not respected this charter, contact us by email: dpo@qualios.com or by post: Qualios SAS - DPO, 4 rue du Bois de la Champelle 54500 VANDOEUVRE LES NANCY and we will use all reasonable means to analyze the problem and remedy it quickly.

 
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The configuration of each browser is different, cookie management is described in the help menu of your browser, which will allow you to know how to change your cookie preferences. For some popular browsers, here is the procedure:
For Internet Explorer™ :
Open the Tools menu or the menu button at the top right (looks like a cog), select Internet Options, click on the Privacy tab, click on the Advanced button and choose the desired options.
For Firefox™:
Open the Tools menu, select Options, click on the Privacy tab. Select Use custom settings for history for Retention rules and then choose the desired options.
For Chrome™:
Open the configuration menu (looks like a wrench), then select Settings, click on Advanced Settings below then on Content Settings and finally choose the options
For Safari™:
Choose Safari, Preferences and click on Privacy, in Cookies and website data choose the desired options
For Opera™ :
Open the menu, select Settings and click on the Privacy and Security tab. In the Cookies section select the desired options